The dealership wanted to offer customers a first class Service Department and a first class experience.
Customers were unimpressed with the current Service Department, which appeared cluttered, unkept and outdated.
The dealership was concerned about the cost of building a new facility based on conversations with others in the industry.
The opening date for the dealership was compressed and the lead-time of receiving the necessary equipment became a concern.
Reviewed the needs of the facility as well as the wish list of its technicians with the Service Department manager.
Contacted the construction manager and secured the appropriate AutoCAD drawings.
Developed a proposal based on the information gathered after several onsite visits with the client.
Presented the proposal and arranged for an onsite visit to another Subaru dealership to view their products and services.
Developed a solution utilizing high-quality, durable Rousseau automotive service equipment.
Dealership opened within 10 days after the installation was completed — ahead of schedule.
Customer was pleasantly surprised at the affordability of the high-end equipment installed.
Dealership Service Department manager stated several times that “they without a doubt made the right decision.”
