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Kraftwerks :: FAQ's

FAQ's  
 

Isn't all used material handling equipment just a bunch of rusty junk?

How do I know what products and sizes I need?

Do you have used equipment?

What is your company's shipping policy?

What are some ergonomic issues that can be solved with material handling tools?

If I don't see the product I am looking for on this website, does that mean that you -do not have it?

Can Kraftwerks provide parts and services for all types of material handling products?

Can we get a sales representative to visit us?

What are my color choices?

Can I purchase replacement parts from Kraftwerks or do I need to go to the vendor?

Can you do custom orders?

 

 

Isn't all used material handling equipment just a bunch of rusty junk?

That's like saying all cars, unless they are new, are nothing but junk! It's simply not true.

There is plenty of junk to be found out there, but it's our job to find quality product for you whether it's new or used. Those that take the time to do their homework will find our reputation is second to none within the industry at providing quality products and services for our clients. At Kraftwerks we have been successfully integrating new and used equipment for over 20 years.

Let's face it; you only get one chance to make a good first impression. We like to think that if given the opportunity to earn your business, we'll make you glad you did! This past year we had a record number of existing clients recommend us to their friends, family and others within the business community. For us at Kraftwerks, that's pretty exciting stuff.

 

How do I know what products and sizes I need?

You're Not Alone.

Most people don't buy material handling equipment every day. Most are not familiar with all the options available. We are here to assist you in every way we can. We can design, outfit or install just about any system for any business there is. Our salespeople are versed on what products will work best for your specific need and our engineering and consulting staff are more than happy to assist you in choosing the various products and options available. We will work within your budget and suggest materials that allow you to update and modernize your operation as your business grows and expands.

 

Do you have used equipment?

Yes we do!  Call us if you are looking for something specific and our used equipment is not just rusty old junk!!

 

What is your companies shipping policy?

Allow- freight cost included in pricing

 

Collect- your preferred carrier bills freight directly to you

 

Prepay & Add- Kraftwerks will select the most economical way and we will prepay & add freight to your invoice adding 10% of the freight cost as a handling fee.

 

What are some ergonomic issues that can be solved with material handling tools?
-Excessive reaching

-Excessive bending/loading

-Excessive lifting

-Task repetitions

-Sitting postures

-Hard-to-hold objects

-Proper lighting

-Cluster eliminations

-Hard floor (which creates fatigue)

-Worker morale

-Reduction in worker compensation

 

If I don't see the product I am looking for on this website, does that mean that you do not have it?
No. Our inventory is extensive and constantly changing. Many of the products we have or have access to, may be unlisted.  Please contact us with your inquiries .

 

Can Kraftwerks provide parts and services for all types of material handling products?

Yes, call us for all your material handling needs.


Can we get a sales representative to visit us?
Yes. Contact us to arrange a site visit.

Phone: (716) 876-9000 or (800) 387-5397

Fax: (716) 876-9398

Email: info@kraftwerks.net

 

What are my color choices?

That depends on the product and the vendor. Please contact us and we will be happy to send you color samples or email them to you.

 

Can I purchase replacement parts from Kraftwerks or do I need to go to the vendor?

You can purchase all replacement parts directly from Kraftwerks

 
Ca n you do custom orders?
Yes - We have a full staff of engineers and CAD designers with expertise in custom design.

 

 



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